The 60/30/10 Approach to ERP for the Public Sector

ERP systems for the public sector have come a long way in the past two decades, so let’s go over some of the improvements that have been made. If you wanted to change the user interface on a legacy system that an AP clerk or an HR person would use, a programmer would be required to rewrite the code behind the screen to determine what fields were visible and how they act when data is uploaded. The Essentials package is more configurable through power users that write queries for their department. All you need to do is go in there and select the fields you want to view. Once you save it, you’re done – no need for a change code. The application takes care of it itself.

We would like to introduce you to the concept of 60/30/10, which relates to Essentials and the deployment of standard functionality. The idea is that 60% of any ERP is built around standard business processes, while 30% is where any configurations can be made to change your business process. The leftover 10% is everything that is out of the box. These systems evolved in the first place to adhere to accounting principles on income statements or balance sheets because there are certain things in the system that are auditable. Aside from the 60% that remains unchanged, maybe the 30% is changing your panel or the way a user interacts with the system or even customizing a menu for purchase or adding additional layer of approvals.

There's a great way to have the system do something like approve a purchase without changing any code, which is where the 10% comes in. When it’s not something that’s configurable, you’ll have to build something to extend the platform. If you sell products and have a special warranty program, you’ll want to know if somebody signed up for the warranty program. If the vendor doesn’t deliver that kind of capability out of the box, you need a solution. Essentials lets you build the table or panel and plug it into the order management system as an adjunct. It sits there and doesn't interfere with the core system, but it’s there for me to use.

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